Privacy Policy

Welcome to Sweet Candy World! At Sweet Candy World (“we,” “us,” “our,” or the “Company”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sweetcandy-world.com or make a purchase from us.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, please do not use our website.

1. Information We Collect

We collect information that you provide directly to us and information about your use of our website through automated technologies.

Personal Information You Provide:

• Contact Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information. Note: We do not store full payment card details on our servers.
• Account Information: Username, password, and preferences if you create an account with us.
• Communication Data: Records of correspondence when you contact our customer service team at [email protected].

Automatically Collected Information:

• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Device Information: Type of device, operating system, and unique device identifiers.
• Cookies and Tracking Technologies: See Section 6 for detailed information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including sending order confirmations and shipping updates.
• To communicate with you about products, promotions, and events (with your consent where required by law).
• To provide customer support and respond to your inquiries.
• To improve our website, products, and services based on your feedback and usage patterns.
• To prevent fraud and enhance the security of our website.
• To comply with legal obligations and enforce our terms and conditions.

3. Sharing and Disclosure of Information

We value your trust and do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments (e.g., PayPal, credit card processors), shipping orders, and marketing. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Storage and Security

We are based in the United States and store data on secure servers located in the U.S. However, we serve customers globally (excluding some remote areas and parts of Asia). By using our website, you acknowledge that your information may be transferred to and processed in the U.S.

We implement robust security measures to protect your data, including:

• Encryption of sensitive data during transmission using SSL technology.
• Regular security assessments and monitoring to prevent unauthorized access.
• Restricted access to personal information仅限于 authorized personnel.

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccuracies in your information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function, such as remembering items in your shopping cart.
• Analytical Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

Thank you for trusting Sweet Candy World with your sweet moments and data privacy!